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How to order

Engibody Biotechnology, Inc was established in 8 The Green STE A Dover, DE. 19901, USA 
In 2019, CMCTAG was acquired by Engibody Biotechnology, Inc.





We sell and ship to any country in the world directly using FedEx's international priorityTM courier service.

You can place an order online step by step as blow.


 Step 1, Registering for an new account/Logging in, Finding out your product by searching our website

 Step 2, Adding the Product to your Basket, Selecting Your Currency

 Step 3, Checkout by Paypal,Pay by Credit Card for your Order

 Step 4, Shipping the goods for you, Providing you package tracking numbers


Now, enjoying your shopping in our website. Return is easy! 



FAQ

Shipping and Delivery

What is your Delivery Time?

If the item is in stock, the delivery time will normally take one to two days. Otherwise, the delivery time may take 2 to 3 weeks.

At what temperature do you ship my goods?

For lyophilized products, we ship at room temperature. For non-lyophilized products, we ship with ice packs. It is likely that the ice pack may be thawed or even at room temperature when you receive it; please be assured that this does not impact the performance of your product. Once you have received the product, please follow the storage instructions on the product datasheet.

 

Invoices and Payments

Which Payment Methods do you accept?

We accept all major credit card including Visa, Master Card and American Express, as well as payments through PayPal.

Where is my invoice?

We send the invoice with the shipment and also by email. If your billing address is different from your shipping address, we will also post an invoice to the billing address. However, if you have not received the invoice, please email us at  orders@cmctag.com and we are happy to send you another copy.

 

Returns and Cancellations

How do I cancel my order?

Before an order is dispatched, if the customer wishes to cancel the order, they must notify us. There will be no cost to the customer if cancellation is less than 24 hours after order confirmation. If the customer wishes to cancel an order 24 hours after receipt of order confirmation, a restocking fee of 25% of the full price of the goods will apply. After the product is dispatched, the customer cannot cancel the order but they may return the product. Please see below for the guidance on returning products.

How do I return the products if I ordered incorrectly?

If products are ordered incorrectly by the customer, we will consider taking them back, the product must be shipped back to CMCTAG within 7 working days of receipt of products. The products must have been kept in the storage condition as stated on the datasheet and not have been opened or broken. Please note that we charge 25% of the full product price for re-stocking. Shipping and handling charges, and this charges are not refundable.
 

How do I complain about the product and claim a refund for my order?

We are proud of the quality of our products. However, if the product does not perform as described on the datasheet, we will provide a replacement or refund. Please note that shipping fees are not refundable. You will need to provide us with your protocol for us to examine. If you do not provide details of your protocol or follow our recommendations, we will not be able to provide a replacement or refund.

                      

Credit Card  Options

    

International Shipping Company Options

  


International Distributors

We are currently actively looking for distributors around the globe. Please get in touch with us if you are interested in our products.

Argentina

SERO-IMMUNO DIAGNOSTICS, INC.
2177-J Flintstone Drive Tucker, GA 30084 U.S.A.
Telephone: (770) 496-5848
Fax: (770) 938-7189
E-mail: sero@si-diagnostics.com

Australia

STRATECH SCIENTIFIC APAC
Suite 5, 1 Mona Vale road Mona Vale NSW 2103 AUSTRALIA
Telephone: +61 (0)2 9997 7728
Fax: +61 (0)2 9012 0019
Email: info@stratechscientific.com.au
Website: www.stratechscientific.com.au

Brazil

INTERLAB S.A.
Praca Isaac Oliver, 342 Vila Campestre CEP: 04330-130 Sao Paulo - SP BRAZIL
Telephone: 55-11-5564 9522
Fax: 55-11-5564 9596 or 9521
E-mail: interlab@interlabdist.com.br
Web site: http://www.interlabdist.com.br

Canada

CEDARLANE
4410 Paletta Court Burlington, Ontario L7L 5R2 CANADA
Telephone: 289-288-0001
Fax: 289-288-0020
Toll Free: (800)268-5058
E-mail: general@cedarlanelabs.com
Web site: http://www.cedarlanelabs.com

China

Weijing Biotech Co., Ltd.
1501, B Building LvZhou, Lane 137 BaiLan Road, Shanghai, 200062 China
Phone: 13817407320 (WeChat)
QQ: 908869532
Email: 908869532@qq.com
http://www.weijingbiotech.com/

France

Euromedex
24 rue des Tuileries BP 74684 Souffelweyersheim 67458 Mundolsheim Cedex France
Tel.: +33 3 88 18 07 27
Fax: +33 3 88 18 07 28
E-Mail: info@euromedex.com
www.euromedex.com

India

EVERON LIFE SCIENCE
Sales Office: 805 -Ashok Building, 93-Nehru Place, New Delhi -110019 India
Telephone: 011-41608700
Mobile: +91-9810306768
E-mail: info@everonlife.com
Website: www.everonlife.com

Japan

KOKUSAI KINZOKU YAKUHIN CO., LTD.
8F Star Plaza Aoyama Bldg. 10-3 Shibuya 1 Chome Shibuya-Ku, Tokyo 150-0002 JAPAN
Telephone: 81-3-3400-1939
Fax: 81-3-3486-6509
E-mail: info@kkyc.co.jp
Web site: www.kkyc.co.jp

Malaysia

ALL EIGHTS (M) SDN BHD
45 Jalan TS 6/10A Subang Industrial Park 47610 Subang Jaya, Selangor Selangor Darul Ehsan MALAYSIA
Telephone: +60-3-5633-4988
Fax: +60-3-5633-0261
E-mail: all8@alleights.com.my
Website: www.alleights.com.my

Mexico

SILVERA CIENCIA E INGENIERIA, S.A. DE C.V.
Toronja #226. Col. Nueva Santa Maria, C.P. 02800 Azcapotzalco, Ciudad de México, MEXICO
Telephone: 52 55 55413400
E-mail: pedidos@silveracei.com.mx
Web site: silveracei.com.mx/

South Korea

LEEHYO BIOSCIENCE CO., LTD.
LEEHYO B/D, 2FL. 107, Bokjeong-ro, Sujeong-gu, SeongNam City, GyeongGi-do 13112 SOUTH KOREA
Telephone: +82 31 722 2382
Fax:+82 31 759 7642
E-mail: support@leehyobio.com
Web-Site: www.leehyobio.com

Thailand

X-Zell Biotech Co. Ltd.
Na Nakorn Bldg. 4th Fl. 99/349 Moo 2 Chaeng Wattana Rd. Laksi Bangkok 10210 Thailand
Tel.: 02 576 1438
Fax: 02 576 1437
E-Mail: info@x-zell.com
www.x-zell.com
 
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